Website Terms & Conditions

Last updated: 9th June 2025

1. Introduction

Welcome to the website of Morston Hall. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should not use our website.

2. About Us

This website is operated by Morston Hall, a luxury hotel and Michelin-starred restaurant located in Norfolk, United Kingdom.

For any enquiries regarding these terms, please contact:

Morston Hall
The Street, Morston

Holt, NR25 7AA

Email: reception@morstonhall.com
Phone: 01263 741 041
Website: www.morstonhall.com

3. Definitions

‘We’, ‘us’, or ‘our’ refers to Morston Hall Hotels Limited. ‘You’ or ‘your’ means any user of this website. ‘Website’ refers to all content and pages accessible under the domain morstonhall.com.

4. Use of the Website

You may use this website for lawful, personal, and non-commercial purposes only. You agree not to:

  • Interfere with the operation or security of the website
  • Transmit or upload any viruses, malware, or harmful content
  • Attempt to access data or areas not intended for you
  • Misuse forms, booking tools, or interactive features
  • Collect or harvest data from other users

We reserve the right to suspend or block access to our site without notice for misuse or suspected abuse.

5. Intellectual Property

All content on this website — including text, photography, graphics, design, logos, and layout — is the property of Morston Hall Hotels Limited or its licensors and protected by copyright and intellectual property laws. You may view, download, and print pages for personal use only. Reproduction, distribution, modification, or republication of content without prior written permission is prohibited.

6. Booking and Services

Details of our accommodation, dining, and services are for informational purposes only and do not constitute binding offers. All bookings are subject to availability and governed by separate terms provided by our booking partners (e.g., SevenRooms, Mews). We encourage users to review the booking partner’s terms before confirming a reservation.

All residents must dine at Morston Hall between Tuesday and Saturday inclusive. Where not included as part of a package, the cost of the dining experience will be added to your bill at check out.

7. Links to Third-Party Websites

Our website may include links to third-party websites such as booking engines or social platforms. These are provided for convenience and do not signify endorsement. We do not control third-party content and are not responsible for their privacy policies or terms. Use of third-party websites is at your own risk.

8. Privacy and Cookies

Your use of this website is also governed by our Privacy Policy and Cookie Policy. By continuing to use the site, you agree to the terms of these policies.

9. User-Generated Content

If the website allows users to post comments, testimonials, or reviews, you agree not to upload content that is unlawful, offensive, or infringes third-party rights. We reserve the right to moderate or remove user content at our discretion.

10. Indemnity

You agree to indemnify and hold harmless Morston Hall Hotels Limited and its affiliates from any claims, liabilities, damages, or expenses (including legal fees) arising from your misuse of the website or violation of these Terms.

11. Disclaimer

While we strive to provide accurate and current information, the content on our website is provided 'as is' without warranties of any kind. We do not warrant that the site will be error-free, uninterrupted, or free of viruses.

12. Limitation of Liability

To the fullest extent permitted by law, Morston Hall Hotels Limited shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the site. This includes reliance on content or links to third-party sites. Nothing in these terms limits liability for death or personal injury caused by negligence.

13. Accessibility

We are committed to providing an accessible digital experience. Please refer to our Accessibility Statement for more information.

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

15. Changes to These Terms

We may update these Terms & Conditions from time to time. Revisions will be posted on this page and take immediate effect. Please review this page regularly.