Cookie Policy
Last updated: 9th June 2025
1. Introduction
This Cookie Policy explains how Morston Hall Hotels Limited (“Morston Hall”) uses cookies and similar technologies on our website to enhance your browsing experience, provide functionality, and analyse traffic. By continuing to browse our site, you consent to our use of cookies in accordance with this policy, unless you change your preferences.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to help websites function, enhance usability, and provide information to the site owners.
3. Types of Cookies We Use
Essential Cookies - Necessary for the website to function properly, including security, form submissions, and booking operations.
Analytics Cookies – Help us understand how users interact with our site. We use Google Analytics to collect anonymous data such as:
- Pages visited
- Time spent on site
- Browser type
- General location (e.g., region)
Google Analytics is configured to anonymise IP addresses and does not collect any personally identifiable information.
Functionality Cookies – Enable enhanced features and remember user preferences, such as language and accessibility settings.
Marketing Cookies – May be used to personalise content and deliver relevant promotions. We will always request explicit consent before setting these.
Legal Basis – We set non-essential cookies only when you give us your consent, in accordance with the UK GDPR and PECR.
4. Example Cookies We Use
|
Cookie Name |
Purpose |
Provider |
Duration |
|
_ga |
Analytics (Google) |
Google Analytics |
2 years |
|
_gid |
Analytics (Google) |
Google Analytics |
24 hours |
|
rc_session |
Booking session tracking |
RoomRaccoon |
Session |
5. Managing Your Preferences
You can manage your cookie preferences via the banner displayed when you first visit our site. You can:
- Accept all cookies
- Reject non-essential cookies
- Adjust individual cookie settings
If you previously gave consent to cookies and wish to withdraw it, you can do so by clearing your browser cookies or adjusting preferences in our cookie settings banner.
6. Consent Management
We use a cookie consent management platform to record and honour your preferences regarding non-essential cookies. This ensures that our practices remain transparent and compliant with the latest UK data protection requirements.
7. How to Disable Cookies
Most web browsers allow you to manage cookie settings. Below are links to instructions for popular browsers:
- [Chrome] - https://support.google.com/chrome/answer/95647
- [Safari] - https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
- [Firefox] - https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- [Edge] - https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Disabling some cookies may affect the functionality of the site, including bookings and contact forms.
8. Updates to This Policy
We may update this Cookie Policy from time to time. All changes will be published on this page. We encourage you to check back regularly to stay informed.
9. Contact Us
If you have any questions about our use of cookies or this policy, please contact:
Morston Hall
The Street, Morston
Holt, NR25 7AA
Email: reception@morstonhall.com
Phone: 01263 741 041